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Trust Your Trade-In with MobileBuyBack
Trade your old devices with confidence — instant quotes, secure handling, and convenient shipping options.
Transparent, Real-Time Pricing
We calculate your device’s value using current market data, ensuring fair and accurate quotes for every trade-in.
Free Shipping, Drop-Off, or Local Pick-Up
We calculate your device’s value using current market data, ensuring fair and accurate quotes for every trade-in.
Secure Assessment & Professional Handling
All devices are carefully evaluated in secure facilities, guaranteeing accurate trade-in value and safe handling throughout the process.
FAQs
Everything you need to know about selling your devices with MobileBuyback
How does MobileBuyback work?
MobileBuyback makes selling your electronics simple, fast, and stress-free. Get an instant quote online, choose how you want to sell (shipping or local pickup), and we take care of the rest.
We focus on fair pricing, clear communication, and real human support. Whether you’re upgrading your phone or getting rid of unused devices, we help you turn them into cash without the usual headaches.
How does shipping my device work?
Once you accept your quote, we send you a free prepaid shipping label or QR code. Just pack your device safely and drop it off at any Canada Post, Purolator, or UPS location.
When we receive it, our technicians carefully test your device. If everything matches what you submitted, we confirm the price and send your payment right away by e-transfer. If anything is different, we contact you first with a new offer — no surprises, no pressure.
How does Free Pickup work?
If you’re in Ottawa or nearby areas, you can book a free same-day pickup with our local team.
Our agent comes to you, inspects the device on the spot, and pays you immediately once it’s approved.
It’s the most convenient way to sell your phone — simple, fast, and handled by real people you can trust.
How do I send my phone to you?
After accepting your quote, we email you a prepaid shipping label. Pack your phone securely, attach the label, and drop it off at the nearest courier location.
Do you buy phones that are damaged or not working?
Yes. We accept phones in all conditions, including cracked screens, faulty buttons, or cosmetic damage. Your offer will be adjusted based on the condition selected.
Are blacklisted or blocked phones accepted?
We do not purchase phones that are reported lost, stolen, or blacklisted. The device must have a clean IMEI to be eligible.
Can I sell a phone that is locked to iCloud or Google account?
Phones must be fully unlocked from iCloud or Google accounts before shipping. Devices that remain locked cannot be processed.
When and how do I receive payment?
Once your phone is received and inspected, payment is issued within one business day using your selected payment method.